Koji Support

Need help with Koji - Learn Japanese & Kana? We're here to help.

Contact Us

Email us at support@kojiapp.com and we'll get back to you within 24 hours.

Frequently Asked Questions

How do I restore my subscription?

Open the app, go to the paywall screen, and tap "Restore Purchases" at the bottom.

How do I cancel my subscription?

Go to your iPhone Settings → Apple ID → Subscriptions → Koji, then tap Cancel Subscription.

I lost my progress — what do I do?

Make sure you're signed in with the same account you used previously. Contact us at support@kojiapp.com if you need further help.